A new customer is defined as any individual whom Mr Pink Plumbing has not previously served.

Certainly! For each new customer you refer to us, we'll send you a $50 Bayfair Shopping Centre gift card. There's no limit to the number of referral gifts you can earn – feel free to refer your entire network!

Existing Mr Pink Plumbing residential customers can refer their friends and family, based on our service and their recommendation.

After we have completed your referral’s new service or installation and our invoice has been paid (less the $50 referral discount), we'll mail a $50 Bayfair Shopping Centre gift card directly to your home within 10 days.

Simply complete the form on this page and we’ll be in touch to set up your referral and rewards for you and your friend or family member.

Your credit card will be billed annually on the date of purchase, and this is a recurring membership fee.

While we strive to be transparent, please note that terms are subject to change without notice. We’ll keep you informed so you’re always in the loop!

Joining is easy! Click the join now button on this page or simply reach out to us, and we’ll guide you through the process.

Absolutely! You can cancel your membership anytime - just let us know!

You bet there are! That’s why we call it the Perks Club ! Firstly, you’ll get an unlimited 15% discount on all services throughout your 12 month membership! Plus, you’ll enjoy priority scheduling and complimentary annual home plumbing inspections to help catch any issues before they become a headache. It’s all about keeping your plumbing running smoothly so you can kick back and enjoy your home

Absolutely! With a 15% discount on all plumbing services for your 12-month membership, you’ll enjoy some serious savings on repairs and installations. Whether your plumbing needs are planned or pop up unexpectedly, you’ll save money and be ready for any emergencies.

As a member, you'll enjoy priority scheduling, so no more waiting for days for a plumber. We’ll respond quickly to your needs and get the job done efficiently!

You’re in great hands with our team at Mr. Pink Plumbing! We can’t single out one plumber because they’re all fantastic. No matter who shows up, you’ll always be their top priority, and they’ll get the job done right!

We provide a wide range of plumbing services, including residential plumbing installations, repairs, maintenance, and emergency services. From leaking taps to hot water systems, we’ve got you covered!

We believe in transparency, so we provide flat-rate quotes before any work begins. That means you’ll know exactly what you’re paying - no hidden fees or surprises! You'll never pay more than what we quoted.

Our skilled technicians are fully qualified and experienced in plumbing, ensuring that all work meets our high standards. We also back our services with a workmanship guarantee for your peace of mind.

Not at all! We believe in upfront pricing, and our flat-rate quotes mean you know exactly what you're paying for - no hidden fees or surprises!

Yes, we specialize in bathroom and kitchen renovations! Our team can assist with everything from planning to installation, ensuring your project runs smoothly.

Nope! We don’t charge a call-out fee. If you decide to go ahead with the job, we’ll waive the fee, making it easy for you to choose us without any extra costs!

Absolutely! We believe in transparency, so we provide upfront pricing before starting any job. You'll know what to expect from the start, with no hidden fees. Ever!

While DIY projects can be rewarding, we recommend professional installation for plumbing fixtures to avoid any potential issues down the road. Our team is here to help with that!

We make it easy for you to schedule your plumbing service anytime, day or night, through our online booking system. Just click the 'Book Online' button, choose a time that works for you, send over your request, and we’ll take care of the rest!

Yes! We understand that plumbing issues can’t wait. That’s why we offer same-day service for urgent plumbing needs whenever possible.

Yes and no! We truly value your time as much as ours. Generally, we’re happy to provide free quotes to help you make the best decision. However, if we find ourselves spending an unreasonable amount of time on a quote due to excessive back-and-forth, we may apply a minimal charge. We want to ensure our service is efficient and respectful of everyone’s time. Ultimately, we’re here to help you, so feel free to reach out with any questions!

A spike in your water bill might indicate a leak or another issue. Please contact us, and we can help identify the cause and recommend solutions.

Once you approve our quote, we’ll mobilise our team to start the work immediately! We’re here to ensure your plumbing is sorted out without delay.

If you're dealing with a blocked drain, avoid using chemical drain cleaners, as they can cause more harm. Contact us for professional assistance that clears the blockage safely.

Yes, we offer a 1-year 100% workmanship guarantee on all our plumbing services to ensure you’re completely satisfied with the work we do.

Regular maintenance is key! We recommend scheduling annual inspections, promptly addressing leaks, and being mindful of what you flush. Our team can provide personalised advice for your specific needs.

We pride ourselves on quick response times! If you contact us with an urgent issue, we’ll work to get a technician to you as soon as possible!

We accept various payment methods, including cash, credit cards, and bank transfers. If you have a specific payment method in mind, just let us know!

We only recommend quality brands that offer reliability and durability. Our team can provide guidance on the best products based on your needs for fixtures, hot water systems, and more.

To make your appointment go smoothly, please clear any access to the plumbing area, and if possible, jot down any specific issues or questions you have for our technician.

We offer same-day service for urgent plumbing needs! As soon as you approve the quote, we’ll get to work right away to resolve your plumbing issues.

Yes, you can! We offer convenient on-site payment options, so you can settle your bill right after the job is done - no fuss involved!

We proudly serve Tauranga, Mt Maunganui, Papamoa, and surrounding areas. If you’re unsure whether we cover your location, just reach out to us!

If you have a plumbing emergency, call us immediately! We offer same-day emergency plumbing services during normal working hours for urgent issues that arise outside. Just give us a call, and we’ll be there to help before you know it!

You can easily book your plumbing service online through our website, or give us a call at any time that's convenient. Our friendly team is ready to assist you!